DCI... Business Focused IT

DCi's Core Values

Established in 1977, DCi has a proven track record of excellence and is built upon four key principles: Customer Understanding, Great Partnerships, Brilliant People and Flawless Execution. Unlike other IT firms that reinvent themselves at nearly the same pace that technology changes, DCi adheres to an old fashioned belief in having meaningful and trustworthy long term partnerships with its customers, providing them with high value, business focused, and cost effective information technology solutions and services. At DCi you always work with people who really care about the success of your business. Clients can rely upon our experienced and certified support professionals to provide outstanding service and support 24 hours a day, 365 days a year. At DCi we will always focus on understanding and meeting the business needs of our customers as our first priority, and on IT technology second.

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Managed and Professional Services

DCi is a leading provider of managed technology infrastructure services specializing in WEB, application and data center hosting, utility computing and co-location, network and security management, IP telephony, business continuity, storage resource management, virtualization and WEB development. DCi maintains long-standing relationships with a broad range of clients helping them to effectively manage an increasingly demanding technology infrastructure environment. We have a particular focus on the needs of small and midsized organizations and have extensive experience with financial services, healthcare and pharmaceutical organizations.

DCi also provides a full range of complementary professional services include consulting, planning and implementation for utility computing and virtualization, network convergence, physical infrastructure, IP telephony, business continuity, storage resource management, security analysis and assessment, standards compliance and systems architecture and evaluation. DCi helps customers optimize their technology infrastructure initiatives rapidly deploy new technologies and maintain maximum uptime and productivity. Our partnerships with best-of-breed technology providers allow our clients to employ proven industry-standard technologies reliably and on time.

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Trusted Provider

DCi also brings value to its customers by cultivating strategic vendor relationships, adapting their advanced technologies and developing and executing effective methodologies to meet customer business objectives. DCi delivers a focused set of high quality and responsive IT services to implement solutions, to improve IT performance and optimize ROI. A structured business oriented approach is used to deliver customer ROI in their adoption of advanced technology.
IT excellence is achieved by using proven yet innovative methodologies, products and practices, while adhering to DCi’s core principles and business values, and by focusing on customers business needs first and technology solutions second.

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Value Proposition

Our value proposition is to provide customers with a best practice based, sophisticated, stable and reliable technology infrastructure environment with a single point of contact and tailored to your budgetary and business requirements. We offer a variety of managed and remote service plans as well as professional services geared toward companies that do not have the resources or inclination to develop and manage a complex and ever changing technology infrastructure environment. While technology is the foundation of our business, our people are the difference. Our resources are focused on delivering technology infrastructure and support services that are optimized for exceptional service delivery and fit within your budget. Our goal is to provide a single point of accountability for your technology infrastructure while adding value, and optimizing your investment.

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